Privacy Policy

Welcome to Roastway Foods (“we”, “our”, “us”).

We value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website [www.roastwayfoods.in].

 

1. Information We Collect

 

A. Personal Information

When you shop with us or interact with our site, we may collect:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via our payment partners)

 

B. Non-Personal Information

We may also collect:

• Browser and device details

• IP address

• Site usage patterns through cookies, analytics, and other tracking technologies

 

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Send order confirmations, updates, or support messages

• Provide personalized offers, discounts, or recommendations

• Improve our website and customer experience

• Prevent fraudulent activities and ensure secure transactions

 

3. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience

• Remember your cart and preferences

• Understand browsing behavior to improve products and marketing

 

You can disable cookies in your browser settings, but some features of the site may not work properly if you do.

 

4. Sharing of Information

We respect your privacy — we never sell or rent your personal data.

We may share limited information only with:

• Payment gateways (for secure transactions)

• Shipping and courier partners (for delivery)

• Marketing and analytics tools like Google Analytics or Meta Pixel (to help us improve our reach)

These partners are obligated to keep your data safe and use it only as necessary to perform their functions.

 

5. Data Retention

We keep your information only as long as needed:

• To fulfill your orders

• To comply with legal and tax requirements

• To resolve any disputes and enforce our policies

 

6. Your Rights

You have full control over your data. You can:

• Request access, correction, or deletion of your data

• Unsubscribe from marketing communications anytime

• Contact us for privacy-related queries

 

Reach us at ask@roastwayfoods.com for any such requests.

 

7. Data Security

We take your security seriously.

Our site uses SSL encryption, secure payment gateways, and firewall protection to ensure your data remains confidential.

However, no online system is completely immune from risks — we encourage safe online practices from your side as well.

8. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for their privacy practices.

Please review their privacy policies before providing any personal data.

 

9. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our business or legal requirements.

Updated versions will be posted here with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or data protection practices, please contact us:
ask@roastwayfoods.com
+91 73000 05361